Pre-Planning Pays Off!
When a cyber-attack or email security problem hits major corporations, research facilities, transportation or utility companies, the story makes international headlines. The incident can freeze activities for hours or days. During the recent storm in Florida, call center personnel were flown out-of-state to re-route calls to West Coast facilities, or were “locked-in” call centers (some along with their families). Your Business Continuity Plan and Corporate Security Program must include telecommunications and critical teleconferencing, not only data, personnel and power protection.
To implement your continuity plan you need instant collaboration – the affordable Confer ECS and Confer ALERT systems start under $20,000. If you need to implement a crash or facility lockdown, these affordable, dependable solutions enable your security and management teams to stay in control of developing events.
Bringing Conferencing In-House
Are you still using an outside conference server? What happens when a conference call is breached? An in-house conference system provides more real-time conference control and security functions than most business services. Additional functions that increase your service costs come standard with an enterprise conference solution like the Consortium or Consortium SE. Both the Confer and Consortium systems are invisible to the end-user and require minimum set-up and admin time.
Fighting Budget Cutbacks
Back-to-back years of cost cutting, slashed budgets, mergers and “right-sizing” have left many Communications and IT departments crippled. Medium-sized and small businesses are often more dramatically affected because of cash flow issues and other challenges.
Many companies are finding that supporting aging PCs and outdated software can drive up administration costs (up to 80% of total ownership costs). Many businesses are analyzing the cost of such delays to justify hardware AND software upgrades. Forum Communications offers special programs to maximize the life of our systems.
To Update or Not to Update, That’s The Question
Have you reviewed the lifespan for IT systems lately? Upgrading your servers? The Consortium or Consortium SE run on Windows 2000 and support clients on Windows 98, NT, 2000, XP and 2003. Enhanced conference management, Outlook integration and more efficient system management are available with the Consortium 4.5 system. Special pricing is available through December 30, 2004 on Consortium SE and Confer III systems. Call your Forum dealer or Forum Communications (972-680-0700) to find our more and to schedule a demo.
Studying ROI on email?
A recent study published by MarketingSherpa.com shows that email recipients
actually open and click a lot more on Monday: 35% of all email sent on Monday
gets opened. That's actually the second-highest result of the week. Saturday
was tops at close to 40%, but with fewer incoming emails. Other trends to
note: Nine a.m. Pacific Time is the peak hour for sending, opening and clicking
on email for every day in the week except Tuesday. As the week wears on,
people wait until later and later in the day to deal with their email. Email
volume on Friday is the lowest, less than 8%, approximately one-third of
it does get opened. If you would like to be added to our email list go to
http://www.forum-com.com/request.php and tell
us all about yourself.
